Cart is empty Privacy Policy
Effective Date: 26/08/2024
1. Introduction
Welcome to Ekstora (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring a secure online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://ekstora.com (the “Site”) and make purchases through our dropshipping platform.
2. Information We Collect
a. Personal Information: When you make a purchase or create an account, we collect personal information such as your name, email address, shipping address, and payment details.
b. Non-Personal Information: We may collect non-personal information about your visit to our Site, including your IP address, browser type, operating system, and browsing behavior. This helps us improve our services and user experience.
3. How We Use Your Information
We use the information we collect to:
– Process and fulfill your orders.
– Send you order confirmations, updates, and other relevant communications.
– Improve our Site, products, and services.
– Respond to your inquiries and provide customer support.
– Comply with legal obligations and resolve disputes.
4. Sharing Your Information
a. Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in operating our Site, processing payments, and fulfilling orders. These providers are contractually obligated to protect your information and use it solely for the purposes for which it was provided.
b. Suppliers: Since we use a dropshipping model, your order details may be shared with our third-party suppliers to fulfill your purchases. These suppliers are responsible for handling and shipping your products and are bound by their own privacy policies.
c. Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as a subpoena or court order.
5. Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
6. Cookies and Tracking Technologies
Our Site uses cookies and other tracking technologies to enhance your experience, analyze Site traffic, and serve personalized content. You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our Site.
7. Links to Third-Party Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or delete your data. If you wish to exercise any of these rights, please contact us using the information provided below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our Site after any changes constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Ekstora
support@ekstora.com