Cart is empty Terms of Service
Effective Date: 26/08/2024
1. Introduction
Welcome to Ekstora (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website https://ekstora.com (the “Site”) and the services we provide. By accessing or using our Site, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Site.
2. Use of the Site
a. Eligibility:
To use our Site, you must be at least 15 years old or have parental consent. By using our Site, you represent and warrant that you meet these requirements.
b. Account Registration:
You may be required to create an account to place orders or access certain features of our Site. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
3. Orders and Payments
a. Order Acceptance:
All orders placed through our Site are subject to acceptance by us or our third-party suppliers. We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases where the product is out of stock, pricing errors are identified, or the order cannot be processed for any reason.
b. Payment:
Payments for orders are processed through secure payment gateways. You agree to provide accurate and complete payment information and authorize us to charge the payment method you select for the total amount of your order, including any applicable taxes and shipping fees.
4. Product Information
a. Accuracy:
We strive to provide accurate product descriptions, images, and pricing on our Site. However, we do not warrant that product information is always complete, accurate, or current. Product availability, pricing, and specifications are subject to change without notice.
b. Supplier Products:
As a dropshipping website, our products are fulfilled by third-party suppliers. We are not responsible for the quality, safety, or legality of products provided by our suppliers.
5. Shipping and Delivery
a. Shipping Policy:
Our shipping policies are outlined in our Shipping Policy. Delivery times and costs are subject to change based on the shipping method and destination.
b. Risk of Loss:
The risk of loss or damage to products passes to you upon delivery by the carrier. We are not responsible for any issues that occur during shipping or delivery.
6. Returns and Refunds
a. Return Policy:
Our return and refund policies are outlined in our Return and Refund Policy. Returns and refunds are subject to the terms set forth by our third-party suppliers.
b. Non-Returnable Items:
Certain products may not be eligible for return or refund. Please review product descriptions and our Return and Refund Policy for details.
7. Intellectual Property
a. Ownership:
All content on our Site, including text, graphics, logos, and images, is the property of Ekstora or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our Site without our prior written consent.
b. User Content:
By submitting any content to our Site, including reviews or comments, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and display such content.
8. Limitation of Liability
a. Disclaimer:
Our Site and all products and services provided through it are offered “as is” and “as available” without any warranties of any kind, whether express or implied. We disclaim all warranties, including but not limited to implied warranties of merchantability or fitness for a particular purpose.
b. Limitation of Liability:
To the maximum extent permitted by law, Ekstora and its affiliates, directors, officers, employees, and agents are not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our Site or the products purchased through it.
9. Indemnification
You agree to indemnify, defend, and hold harmless Ekstora and its affiliates, directors, officers, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of or related to your use of our Site, your violation of these Terms, or your violation of any rights of another party.
10. Changes to These Terms
We may update or modify these Terms from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our Site after any changes constitutes your acceptance of the revised Terms.
11. Contact Us
If you have any questions or concerns regarding these Terms, please contact us at:
Ekstora
support@ekstora.com